InvoicxInvoicx

Cookie Policy

At Invoicx we use cookies in order to ensure optimal user experience, security and functionality of our platform.

What are cookies?

A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting our website; however, a cookie may store a unique identifier for each logged in user. The cookies we use are essential for the operation of the website, or are used for performance, functionality and security purposes.

For example, cookies allow us to remember things about your visit to our website, such as your preferred language, time zone and other preferences in order to make the site and service easier for you to use.

In order to offer the highest level of usability, performance and security we use both session cookies and persistent cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiration date (unless deleted by the user before the expiration date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

How and why we use cookies and similar technologies

The cookies and similar technologies we use, including web beacons, browser cookies, pixel tags and local shared objects (also called "flash cookies") all share one goal: to offer, measure and improve all aspects of our service continuously and in various ways. We differentiate between those cookies, which are strictly necessary for access and navigation, others that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.

We use cookies for the following purposes and pursuant to Article 6 para. 1f UK GDPR and GDPR:

1. Access and Security (Strictly Necessary Cookies)

These cookies are essential for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:

  • Recognizing your computer when you visit our website and facilitating logging in
  • Protecting your security and fighting spam and abuse of our website and service
  • Preventing unauthorized third parties from accessing your account
  • Maintaining your session state and authentication

    • Legal Basis: These cookies are necessary for the performance of a contract between you and Invoicx (Article 6(1)(b) GDPR).

    2. Settings (Functionality Cookies)

    These cookies enable the website to provide enhanced functionality and personalization:

  • Remembering details about your browser, site settings and preferences
  • Storing preferences you have specified related to the use of our website and services (e.g. preferred language or time zone)
  • Remembering your invoice templates and customization choices
  • Maintaining your dashboard layout preferences

    • Legal Basis: These cookies are used based on your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.

    3. Analytics and Research (Performance Cookies)

    These cookies help us understand how visitors interact with our website and service:

  • Gaining important insights into how people use our website and service
  • Analyzing site navigation patterns
  • Understanding which features are most used
  • Identifying technical issues and improving performance
  • Measuring the effectiveness of our marketing campaigns

    • Legal Basis: These cookies are used based on your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.

    4. Advertising and Marketing (Other Cookies)

    These cookies may be set through our site by our advertising partners:

  • Personalizing the website and service for you
  • Showing advertisements which may be of particular interest to you
  • Measuring advertising effectiveness
  • Building a profile of your interests

    • Legal Basis: These cookies are used based on your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.

    Third-Party Analytics and Services

    In an effort to properly understand the way people use our website and service, we have implemented a number of analytics partners and services:

    Google Analytics

    We use Google Analytics to analyze how users interact with our website. Google Analytics uses cookies to gather information and analyze site navigation, including:

  • How users reached our website (referral sources)
  • Which pages are visited and for how long
  • User demographics and interests (when available)
  • Device and browser information

    • You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on, available here: https://tools.google.com/dlpage/gaoptout

    For more information on how Google uses data, please visit: https://policies.google.com/technologies/partner-sites

    Supabase

    We use Supabase for database hosting and backend services. Supabase may use cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • Service optimization

    • Data is stored on EU/UK servers in compliance with GDPR requirements.

    Postmark

    We use Postmark for email delivery services. Postmark may use tracking pixels in emails to:

  • Track email delivery status
  • Monitor email open rates (if enabled)
  • Track link clicks in emails

    • You can disable email tracking by adjusting your email client settings.

    Stripe

    We use Stripe for processing subscription payments. Stripe may use cookies for:

  • Fraud detection and prevention
  • Secure payment processing
  • PCI-DSS compliance

    • For more information, see Stripe's Cookie Policy: https://stripe.com/cookies-policy/legal

    Data Sharing and Privacy

    We do not release any information collected from our own cookies to any third party providers, except for the service providers assisting in managing cookies and providing the Service (as listed above). All third-party providers are contractually bound to:

  • Use data only for the purposes we specify
  • Implement appropriate security measures
  • Comply with GDPR and UK Data Protection Act 2018
  • Delete data when no longer needed

    • International Data Transfers

    Where our service providers are located outside the UK/EU, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Privacy Shield certification (where applicable)
  • Adequate data protection laws in the recipient country

    • Your Cookie Choices and Rights

    How to Control Cookies

    You have several options to control or limit how we and our partners use cookies:

    Browser Settings:

    You can disable the installation of cookies by adjusting the settings in your browser software. Most browsers allow you to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Browse in "incognito" or "private" mode

    • Browser-specific instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search, and services > Cookies

    • Important: Please note that blocking or deleting cookies may impact your user experience and some features of the Service may not function properly.

    Google Analytics Opt-Out:

    To opt-out of Google Analytics tracking, install the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

    Cookie Preferences:

    You can manage your cookie preferences at any time through our Cookie Consent Manager powered by CookieYes. Click on the cookie settings icon (usually located at the bottom of the page) or visit invoicx.com/cookie-settings to:

  • View all cookies we use
  • Accept or reject different cookie categories
  • Withdraw consent at any time
  • Update your preferences

    • CookieYes Cookie Consent Manager:

    We use CookieYes to manage cookie consent in compliance with GDPR and UK Data Protection Act 2018. When you visit our website for the first time, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category
  • View our full Cookie Policy

    • Your consent choices are stored locally and will be remembered for your future visits.

    Your Rights Under GDPR

    Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:

  • Right of Access - Request a copy of your personal data
  • Right to Rectification - Correct inaccurate personal data
  • Right to Erasure - Request deletion of your personal data
  • Right to Restriction - Restrict processing of your personal data
  • Right to Data Portability - Receive your data in a structured, machine-readable format
  • Right to Object - Object to processing based on legitimate interests
  • Right to Withdraw Consent - Withdraw consent for cookie use at any time

    • To exercise any of these rights, please contact us at dpo@invoicx.com or support@invoicx.com.

    Cookie Duration and Retention

    Session Cookies

    These expire when you close your browser and are used for:

  • Authentication and session management
  • Temporary preferences during your visit

    • Persistent Cookies

    These remain on your device for a set period or until manually deleted:

  • Authentication cookies: Up to 30 days
  • Preference cookies: Up to 12 months
  • Analytics cookies: Up to 24 months
  • Marketing cookies: Up to 12 months

    • You can delete all cookies at any time through your browser settings.

    Do Not Track Signals

    Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for recognizing DNT signals, and Invoicx does not respond to DNT signals at this time. However, you can control cookies through your browser settings as described above.

    Children's Privacy

    Invoicx is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at support@invoicx.com.

    Changes to this Cookie Policy

    Although significant changes are rare, this policy may be amended as new features, technology, or legal requirements arise, so please check back from time to time. We'll notify you if we make a significant change and, where required by law, seek your consent.

    How we notify you:

  • Email notification to your registered email address
  • Notice on our website and within the Service
  • At least 30 days' notice for material changes

Your continued use of the Service after the effective date of changes constitutes acceptance of the updated Cookie Policy.

Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us at support@invoicx.com.